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S-02 — What Jijibora Can Do for You (plain-language feature guide)

Scope: A plain-language guide to each tool Jijibora offers, what it does, what you gain, and what stands behind it. Status: As of 2026-11-09, pilot-ready with Soft mode (Soft mode means the system practices with test examples and does not touch real money or live citizen records until you say so). Blueprint sources: docs/jijibora-government-trial/00_STAKEHOLDER_PROPOSAL.md; docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md; docs/jijibora-government-trial/02_TRIAL_PROPOSAL.md; docs/jijibora-government-trial/03_TRIAL_MANAGEMENT_AND_OUTCOMES.md; docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; docs/jijibora-government-trial/05_IMPLICATIONS_AND_APPLICATIONS.md; docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md; docs/jijibora-government-trial/07_ROADMAP.md; docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md; docs/jijibora-government-trial/09_MOU_NONBINDING.md; docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md; docs/jijibora-gtm/01_MARKET_AND_CUSTOMER.md; docs/jijibora-gtm/02_PRODUCT_STRATIFICATION.md; docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md; docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md; docs/jijibora-gtm/05_PRICING_AND_MONETIZATION.md; docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md; S-01 — Overview (plain language); S-03 — Glossary (plain language); Playbook Registry — What You Can Run, Who Runs It, What You Get Back

What this means for you

Jijibora offers a small set of everyday tools that work together in the channel you already use, such as text messages and messaging apps, so you can start with one problem and add more later without replacing your current systems (source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md; source: docs/jijibora-gtm/02_PRODUCT_STRATIFICATION.md). Each tool explains what it does, what you gain, and what proof stands behind it, and each one keeps a named person in charge of serious decisions (source: docs/jijibora-government-trial/02_TRIAL_PROPOSAL.md; source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md).

Details

Three terms appear often below: Global Positioning System (GPS — the phone signal that tells us where someone is on a map), text messages (SMS — short text message service, the normal text that arrives on any phone), and BBS Plus (BBS+ — a privacy method that lets a person prove one fact, such as age or place of residence, without handing over a whole file of private details) (source: docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md; source: S-03 — Glossary (plain language)). Each capability is shown with its name, what it does in one or two sentences, what you gain, and what stands behind it.

1. Reactive buildings (standing orders, reflex, community sourcing, and dispatch)

CapabilityWhat it doesWhat you gainWhat stands behind itSource
Standing orders that react to eventsA standing order is a pre-agreed checklist written once in plain language, for example when the river passes 2.1 metres send warnings, unlock the school shelter, and alert Public Works (source: docs/jijibora-government-trial/00_STAKEHOLDER_PROPOSAL.md; source: docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md). It starts by itself when a gauge, meter, rain station, or citizen phone report passes the set limit (source: docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md; source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md).Warnings reach families before water reaches doorsteps, shelters open on time, and teams do not need five emergency meetingsA flood checklist sends local-language warnings, tells the caretaker to unlock the shelter, tasks crews to clear drains, and warns drivers to avoid low bridges (source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md). A heatwave checklist starts cooling in care wings, sends volunteers to check on older residents, and sets rest times for manual crews (source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md).(source: docs/jijibora-government-trial/00_STAKEHOLDER_PROPOSAL.md; source: docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md; source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md; source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md)
Community sourcingWhen work is needed, the system offers the job only to people on the council's own approved register of local plumbers, masons, and electricians (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md). It cannot create skilled workers who do not exist and it cannot pick people outside the register (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).Fair chances for local tradespeople and no hidden favouritismFor each assignment the system records distance, licence status, and past completion rate, and council auditors can inspect the ranking at any time (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md). If matching cannot run because the network is down, the system tells the ward desk to assign by hand (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).(source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md)
Dispatch rulesThe system picks the closest qualified worker, gives the exact location, and coordinates tools or materials, then waits for photo proof of the finished job with arrival point (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md). Routine alerts can go at once, while serious steps need a named officer to tap Approve (source: docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md).Jobs move in minutes instead of weeks, and nearby road repairs can be grouped to save fuelRoad reports are grouped so a crew fixes nearby potholes in one trip, and heavy trucks are diverted from fragile roads during rain (source: docs/jijibora-government-trial/05_IMPLICATIONS_AND_APPLICATIONS.md). The system stops a chain that would trigger forever after a few steps and asks a person to review it (source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md).(source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-government-trial/05_IMPLICATIONS_AND_APPLICATIONS.md; source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md)

The wider product study calls the same pattern orchestration and describes it as a building that reacts to weather instead of waiting for a phone tree (source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md). The starter product study says the same reflex layer is added after the daily desk is already working, not on day one (source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md; source: docs/jijibora-gtm/02_PRODUCT_STRATIFICATION.md).

2. Asset and civic maintenance

CapabilityWhat it doesWhat you gainWhat stands behind itSource
One list of every assetEvery pump, generator, vehicle, clinic, road, and drain shares one clear name and number in a single shared town list (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md). When a ward officer logs a broken pump on a phone, the water engineer, health officer, and procurement clerk see the same record at once (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md).No re-typing, no arguments about whether Well 4 and Well B are the same placeThe same case file serves all departments, so nobody copies forms or walks memos across town (source: docs/jijibora-government-trial/00_STAKEHOLDER_PROPOSAL.md; source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md).(source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md)
Work tickets with proofA fault reported by phone or meter opens a work ticket, assigns the nearest licensed artisan, and waits for before-and-after photos plus arrival point before closing (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-government-trial/02_TRIAL_PROPOSAL.md). Clinic power failures trigger backup checks and alerts to the health officer if power is not restored (source: docs/jijibora-government-trial/02_TRIAL_PROPOSAL.md).Pumps and taps return in hours instead of weeks, and vaccine fridges are protectedThe wider platform study lists the same ticket flow with contractor escrow, photo and arrival-point evidence, and inspection sign-off (source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md; source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md).(source: docs/jijibora-government-trial/02_TRIAL_PROPOSAL.md; source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md; source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md)

Fleet and equipment care is also listed: running hours and vibration can prompt servicing before a part fails, and refuse truck routes can be sequenced so markets are cleared before morning trade (source: docs/jijibora-government-trial/05_IMPLICATIONS_AND_APPLICATIONS.md). The market study places the same asset catalog and maintenance mirror in the community product for estates of 500 to 2,000 households (source: docs/jijibora-gtm/02_PRODUCT_STRATIFICATION.md).

3. Sourcing and procurement (fair local hiring)

CapabilityWhat it doesWhat you gainWhat stands behind itSource
Fair local hiringWhen a job opens, the system checks the municipal register of pre-vetted local workers and selects the best candidate inside that register only (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md). The selection uses distance, verified skills, and fair rotation, and logs are open to review (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).Local youth, women-owned shops, and community mechanics get fair access without months of red tapeEvery ranking can be inspected by council auditors to verify there was no hidden favouritism (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md). Manual assignment is the stated fallback when the matching service cannot run (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).(source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md)

The estate study describes the same idea as headless hiring where the daily desk proposes the nearest certified worker and the manager approves in one tap (source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md). The registry also allows one community ticket to fork a vendor task into a separate hiring task without widening the parent limits (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back). No extra detail is stated in the sources about tender value thresholds for the ward trial (source: UNKNOWN for ward tender value thresholds in sources provided).

4. Claims and fair decisions (cases that need an owner)

A claim is a fact that needs governing, such as a request or a job, and it carries its stage, its owner, and receipts for each step (source: S-03 — Glossary (plain language)). The platform keeps these facts in one place so auditable history, not memory, is the product (source: S-01 — Overview (plain language)). A quorum means more than one person must say yes, and nothing advances until the threshold is met (source: S-03 — Glossary (plain language)). Separation of duties means nobody approves their own work, and the system refuses that outright (source: S-03 — Glossary (plain language)).

CapabilityWhat it doesWhat you gainWhat stands behind itSource
Community ticketA resident issue or estate ticket is opened, a resolver is assigned, and close-out needs an approver who is not the resolver (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back). Missing sorting checks are refused rather than guessed (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back).Every report has an owner, a clear end, and a journey receiptThe resolver cannot approve their own close, and the audit packet shows the ticket journey and any time-promise breach report (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back).(source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back; source: S-03 — Glossary (plain language))
Government benefit and compensation casesA citizen application or a loss claim is opened, checked across agencies, and decided by a second agency or a threshold plus a public-officer check (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back). Missing evidence is refused and outside verdicts are honoured (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back).No single person can approve their own fileA cross-agency approval chain and evidence seal are produced for auditors, with mandatory export for compensation cases (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back).(source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back)

The estate study lists community tickets, dues, and approvals as part of the daily desk with a digital assistant that proposes while named humans decide through decision gates (source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md). The same source says the assistant picks only from vetted workers, sees only the local community records, and leaves a receipt with the approver name (source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md).

5. Evidence, receipts, and audit assembly

CapabilityWhat it doesWhat you gainWhat stands behind itSource
Completion receiptsEvery finished repair seals the report time, the rule that triggered, the approving officer, the worker arrival point, and before-and-after photos into one permanent record (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md). Funds are released only when the inspector reviews the photo and approves it (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md).You can print a verified record for every shilling spent and answer auditors in minutesRecords are sealed so they cannot be back-dated or doctored, and any change breaks the seal and alerts the auditor (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md). If the platform cannot show photo and arrival-point proof, the plan says not to claim the work took place (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).(source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md)
Sealed receipt chainReceipts are linked in a sealed chain where each receipt points to the one before it, so any edit shows up when the chain is re-checked (source: S-03 — Glossary (plain language); source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md). An auditor can recompute the chain from the step records (source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md).Weeks of manual audit assembly become an exportThe platform refuses to invent live status and shows honest empty results when data are absent (source: S-01 — Overview (plain language)).(source: S-01 — Overview (plain language); source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md; source: S-03 — Glossary (plain language))

The wider platform study describes the same receipts as tamper-evident governed-path receipts that cover escrow release, milestone approval, and emergency override (source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md). The honesty rule in the security study says to sell the work as tamper-evident once the digest is checked, not as impossible to tamper with (source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md).

6. Payments and billing (Soft billing honestly)

CapabilityWhat it doesWhat you gainWhat stands behind itSource
Funds held until proofRepair money is held safely in a holding arrangement (escrow — money held safely until the job is proven) and released by mobile money only after the ward inspector taps Approve on verified photo proof (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md). The holding step requires an inspector sign-off, not an automatic transfer (source: docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md).No payment for work that nobody has shown as doneThe plan says not a single shilling is released until arrival point and photo proof are approved by the ward inspector (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).(source: docs/jijibora-government-trial/01_PLAIN_LANGUAGE_OVERVIEW.md; source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md)
Soft practice before live moneySoft mode means the system validates and explains but does not commit anything real, and it never describes a practice run as live (source: S-01 — Overview (plain language); source: S-03 — Glossary (plain language)). A pack cannot declare itself live (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back).You see the full flow in practice before any real payment movesMoney movement still goes through real billing adapters while this engine orchestrates the proof around it (source: S-01 — Overview (plain language)). Live payment cutover to automatic mobile money deductions is listed as still to finish, with pilots using manual reconciliation and reminders (source: docs/jijibora-gtm/05_PRICING_AND_MONETIZATION.md; source: docs/jijibora-gtm/09_GAP_ANALYSIS_AND_RECOMMENDATIONS.md).(source: S-01 — Overview (plain language); source: S-03 — Glossary (plain language); source: docs/jijibora-gtm/05_PRICING_AND_MONETIZATION.md)

The estate study is explicit that pilots run on manual reconciliation until live payment keys are in place, and automatic deductions are not promised for the trial (source: docs/jijibora-gtm/05_PRICING_AND_MONETIZATION.md; source: docs/jijibora-gtm/06_GO_TO_MARKET_CHANNELS_AND_MARKETING.md). Final monthly software charges, messaging charges, and bank charges for your ward are UNKNOWN in the sources until the trial charter schedule is signed (source: docs/jijibora-government-trial/09_MOU_NONBINDING.md). No guaranteed savings percentage is promised in the sources for billing (source: S-01 — Overview (plain language)).

7. Identity and the privacy vault

CapabilityWhat it doesWhat you gainWhat stands behind itSource
Resident and artisan identityEach resident and worker has an identity record and membership that the council controls, with gate passes and visitor logs for estates (source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md; source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md). The council's own register is the only list the system may pick from (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).You know who was assigned, where they were, and whether they were licensedWorker selection records licence status and past completion rate for inspection (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md).(source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md; source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md)
Locked vault with selective proofPersonal documents are kept locked in a private vault, and BBS Plus (BBS+ — a privacy method that lets a person prove one fact, such as age or place of residence, without handing over a whole file of private details) lets a person prove one fact without sharing the whole file (source: S-03 — Glossary (plain language)). The vault and selective proof are listed as the privacy design for resident identity (source: docs/jijibora-gtm/07_REGIONAL_MARKETS.md).A resident can prove eligibility without exposing other private detailsHealth details are never shown on general dashboards, only logistics and transport status are shown (source: docs/jijibora-government-trial/05_IMPLICATIONS_AND_APPLICATIONS.md). Emergency information shared with an ambulance crew expires four hours after handover (source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md).(source: S-03 — Glossary (plain language); source: docs/jijibora-gtm/07_REGIONAL_MARKETS.md; source: docs/jijibora-government-trial/05_IMPLICATIONS_AND_APPLICATIONS.md; source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md)
Least personal details sharedRaw personal names, phone numbers, and addresses are not written into system event messages or receipts (source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md). The provider does not process unconsented surveillance or identifiable patient records (source: docs/jijibora-government-trial/09_MOU_NONBINDING.md).Less personal data travels and less can leak through logsFiles are locked with strong encryption and each person's file is opened only with their own key held separately (source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md).(source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md; source: docs/jijibora-government-trial/09_MOU_NONBINDING.md)

The ward trial also states there is no facial recognition and health information stays strictly confidential with automatic expiry from phone screens (source: docs/jijibora-government-trial/08_LIMITS_AND_RISKS.md). The estate assistant is described as answering from community documents with citations and as running in a local private lane for communities with strict privacy needs (source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md). Whether a local phone app for drafts is part of your ward's trial is UNKNOWN in the sources beyond the mobile console named in the agreement (source: docs/jijibora-government-trial/09_MOU_NONBINDING.md).

8. Governance (council rules as active checks, votes, and rule breaks)

CapabilityWhat it doesWhat you gainWhat stands behind itSource
Council rules as active checksBylaws become active monitors that watch for events and carry out pre-agreed steps instead of waiting in a handbook (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md). A council promise such as no water point stays out of service for more than 24 hours applies to every ward (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md).Fair service everywhere, with no ward quietly loosening the promiseA ward may act faster, for example within 12 hours, but cannot secretly loosen the promise to 7 days (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md). The wider platform study says a child rule that widens the parent promise is refused when it is written (source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md).(source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md)
Votes, elections, and rule breaks for community groupsCommunity governance covers scopes, rules, proposals, elections, ballots, compliance checks, moderation reports, and place-based rules (source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md). Proposals and votes use quorum rules and recorded decisions (source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md).Votes without long meetings, and a clear record of who decided whatThe community governance engine is reported as 43 of 43 tests passing in the local build (source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md). The system proposes while named humans decide through decision gates (source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md).(source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md; source: docs/jijibora-gtm/03_ENTRY_POINT_AND_STARTER_PACK.md; source: docs/jijibora-gtm/04_AI_DRIVEN_INTERFACE_AND_ORCHESTRATION.md)

The playbook registry lists the same pattern for emergency cases: one parent case may fork into child cases with their own limits, and a child cannot widen the parent limits (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back). Emergency sharing is limited to scrubbed fields unless a purpose grant exists (source: Playbook Registry — What You Can Run, Who Runs It, What You Get Back). The ward trial lists the same three-tier escalation from ward desk to emergency protocol to multi-agency incident room (source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md).

9. Knowledge map (one shared town list)

CapabilityWhat it doesWhat you gainWhat stands behind itSource
One shared town dictionaryEvery asset, ward boundary, officer, and artisan has one unambiguous identity across all departments (source: docs/jijibora-government-trial/10_MASTER_EXECUTIVE_DOSSIER.md). The same borehole is no longer called Clinic Well by one office and Borehole Ward 4 South by another (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md).No double-handling, no re-typing, and no meeting arguments about namesMaintenance is linked directly to finance and photo proof, so a payment cannot be claimed for work nobody inspected (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md).(source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-government-trial/10_MASTER_EXECUTIVE_DOSSIER.md; source: docs/jijibora-gtm/00_7_MONTH_TECHNICAL_AUDIT.md)

The platform overview describes the same idea as one shared factual record where who, what, who approved it, and who gets paid live together and can be looked up by anyone with access (source: S-01 — Overview (plain language)). The trial dossier calls this a single shared registry where one entry updates every desk at once (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md).

What to ask us next

  • Tell us which three to five problems from the menu you want in your first ward, so we can shape the starter pack for that ward. Owner: Authority leadership (source: docs/jijibora-government-trial/02_TRIAL_PROPOSAL.md)
  • Confirm which citizen languages and which phone number will receive reports and updates for that ward. Owner: Authority communications lead (source: docs/jijibora-government-trial/02_TRIAL_PROPOSAL.md)
  • Confirm who will hold repair funds and who will tap Approve on photo proof, and confirm that automatic deductions from citizens are not part of the trial. Owner: Finance Director and Town Clerk (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md; source: docs/jijibora-gtm/05_PRICING_AND_MONETIZATION.md)
  • Confirm which personal details you want kept out of receipts and dashboards, and how long emergency access should last on a phone. Owner: Authority privacy lead with platform team (source: docs/jijibora-gtm/08_SECURITY_AND_COMPLIANCE_POSTURE.md; source: docs/jijibora-government-trial/06_CONTEMPORARY_ISSUES.md)
  • Agree what your council service promises should be, for example the maximum hours a water point may stay broken, and whether any ward may choose a faster promise. Owner: Council leadership (source: docs/jijibora-government-trial/04_UNIFIED_ONTOLOGY_AND_REACTIVE_GOVERNANCE.md)